This Privacy Policy explains how Design-it (“we”, “us”) handles personal information when you visit https://design-it.ae, contact us, request a consultation or subscribe to our newsletter. By using this website you acknowledge the practices described below.
1. Who we are
Design-it is an Italian luxury furniture and interior design company based in Dubai, United Arab Emirates. We act as the controller of the personal information described in this policy.
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971504883088
2. What information we collect
We collect only the information needed to answer you and to run the website:
- Information you give us: your name, email address, phone number and the content of your message when you email us, call us, write to us on WhatsApp or request a consultation. If we work on a project together, we also keep the project details you share with us (for example site address, floor plans, budget and preferences).
- Newsletter: your email address, if you subscribe, and the date of subscription.
- Technical information: your IP address, browser type, device and operating system, and the pages you visit. This is generated automatically when you browse and is used to deliver and secure the website.
3. How we use your information
- to reply to your enquiries and provide quotations, consultations and design services;
- to deliver, manage and complete orders and projects, including delivery and installation;
- to send our newsletter and updates about collections, projects and events, only if you have subscribed;
- to understand how the website is used, keep it secure and improve it;
- to comply with legal, accounting and regulatory obligations.
4. Consent
When you contact us or provide your details to request a service, we treat this as your consent to use the information for that purpose only. For any other use, such as marketing emails, we ask for your express consent or give you the opportunity to opt out.
You can withdraw your consent at any time by emailing [email protected], or by using the unsubscribe link in any newsletter. Withdrawing consent does not affect processing carried out before the withdrawal.
5. Sharing and disclosure
We do not sell, rent or lease your personal information. We share it only with:
- suppliers and partners who help us deliver your project (for example manufacturers, carriers, installers and contractors), limited to what they need to perform their service;
- service providers that support our website and communications, such as hosting, email and newsletter providers;
- public authorities, courts or advisers, when we are required to by law or to protect our legal rights, or if the Terms of Service are violated.
Where information is transferred outside the United Arab Emirates (for example to our partners and manufacturers in Italy), we take reasonable steps to ensure it remains protected.
6. Third-party services and links
- Google Fonts: the website loads its typefaces from Google, which receives your IP address and browser details to deliver the font files.
- WhatsApp: if you click the WhatsApp button, you are taken to WhatsApp, which is operated by Meta and handles your messages under its own privacy policy.
- Newsletter provider: if we use an external email service to send newsletters, it processes your email address only on our behalf.
- Social networks and other links: once you leave our website, this policy no longer applies. We are not responsible for the privacy practices of other websites, and we encourage you to read their policies.
These providers may use cookies or similar technologies to collect data. We have no access to or control over that data.
7. Cookies
This website does not use advertising or tracking cookies. We may use strictly necessary cookies or local storage to make the site work (for example to remember a choice you made on the page). If we introduce analytics or marketing tools in the future, we will update this policy and ask for your consent where required.
You can block or delete cookies in your browser settings; some features may then not work as intended.
8. How long we keep your information
- Enquiries: for as long as needed to handle your request, and normally no longer than 24 months after our last contact.
- Clients and projects: for the duration of the project and the period required by accounting, tax and warranty obligations.
- Newsletter: until you unsubscribe.
- Server logs: for a short period, for security and troubleshooting.
9. Security
We take reasonable precautions and follow industry practices to protect your information against loss, misuse, unauthorised access, disclosure and alteration, including encrypted (HTTPS) connections and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your rights
Subject to applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, for visitors in the European Economic Area, the GDPR, you may ask us to:
- give you access to the personal information we hold about you;
- correct or complete inaccurate information;
- delete your information, or restrict or object to its processing;
- provide your information in a portable format;
- stop sending you marketing communications and withdraw your consent.
To exercise any of these rights, write to [email protected]. We may need to verify your identity before we act on your request. You also have the right to lodge a complaint with the competent data protection authority.
11. Age of consent
By using this website you confirm that you are of legal age in your country of residence, or that you have the consent of a parent or legal guardian. We do not knowingly collect information from children.
12. Changes to this policy
We may update this policy from time to time. Changes take effect when they are posted on this page, and the date at the top shows when it was last revised. We encourage you to review it regularly. If Design-it is acquired or merges with another company, your information may be transferred to the new owners so that we can continue to provide our services.
13. Contact us
For access, correction, deletion, complaints or any other question about this policy, contact us at [email protected] or write to Dubai, United Arab Emirates.